Having worked in customer service for a commercial printing company, I know how hard it is to keep track of job information through emails. It’s a common problem that we all face and one that needs to be addressed. Let’s break down the main pitfalls of using email for job management: information hidden in multiple emails, not all emails being read, and the confusion caused by CC emails.
Picture this: you’re trying to track down a crucial piece of information for a job, and it’s nowhere to be found. It’s frustrating, time-consuming, and all too common. That’s why email wasn’t designed as a project management tool, but it’s become the go-to solution for printing. This leads to cluttered inboxes, missed emails, and wasted time searching for information.
And let’s not forget about the fact that not all emails get read. How often have you sent an update or a question to have it go unanswered? It happens more often than we’d like, and it’s a real roadblock to getting the job done efficiently. And then there’s the confusion caused by CC emails. Not everyone who is CC’d on an email may be involved in the job, and they may ignore the email, leading to confusion and a lack of accountability.
In short, using email for job management in the printing industry can be a real pain. But it doesn’t have to be this way. By exploring alternative solutions, such as centralized platforms or automation, we can streamline the process and focus on what matters: delivering the best possible customer service.
According to McKinsey, Interact Source, and IDC surveys, customer service representatives can waste up to 2hrs a day or 10 hrs. a week. That’s 12 weeks a year, just searching for information!
Enter Order Pilot by Good2Go Software
A revolutionary tool designed to streamline email management in the printing industry. By using AI, Order Pilot converts unstructured email data into structured orders within a centralized system by automating the process of extracting and organizing job details from emails. This ensures all relevant information is captured and easily accessible, drastically reducing the likelihood of communication errors.
Order Pilot goes beyond simple data extraction. It empowers you with enhanced project-tracking capabilities by maintaining a comprehensive record of order details. This automation not only saves time but also boosts productivity by allowing your team to focus more on production and less on administrative tasks. The clear and accessible information provided by Order Pilot mitigates the risks of missed emails and the confusion of thread-based conversations, ensuring a smoother workflow.
Order Pilot fosters a more collaborative environment. By centralizing order information, it equips all team members with real-time access to the same information, reducing misunderstandings and redundant communications. This seamless integration with existing workflows in the printing industry makes Order Pilot the ideal solution for businesses seeking to enhance their project management practices, promoting teamwork and efficiency.
Overall, Order Pilot represents a significant step forward in addressing the inefficiencies of email-based project management in the printing industry. By embracing AI to automate and organize email orders, Good2Go Software provides a solution that improves operational efficiency and enhances the overall productivity and reliability of printing services. For further details on the impact of email inefficiencies and the benefits of using Order Pilot, explore the Order Pilot product description.
Are you tired of sifting through cluttered inboxes and searching for client proofs? Well, it’s time to say goodbye to the frustration of email overload and hello to Good2Go Software! This innovative solution helps you organize your client proofs in one place, making proof management a breeze.
So, why wait? Ready to embrace AI into your processes? Check out Good2Go Software and see how it can make “busy” easy. Try Good2Go Software today and experience the difference it can make in your print shop’s workflow efficiency.
